Free family mediation service in Hertfordshire
Feel like things at home are at breaking point? hyh's free mediation services help families to work through and manage conflict differently, improving communication and relationships
‘Mediation should be the first port of call. It is far more valuable than any service we have used. We now have better communication, a reduction in conflict and the ability to help us solve our issues ourselves.’
Full press release here.
What is the service?
A free confidential, impartial mediation service that works with families in Hertfordshire who are experiencing conflict or a breakdown in relationship.
Mediation gives everyone the time and space in a calm environment to explore what is going on for them, to hear from each other, before then finding ways to move forward that seem fair and practical to everyone involved, resulting in fewer arguments and improving family relationships. Mediators will help you to identify what’s not working as well as identify where you would like to get to and what you would like to change.
Our mediators are fully qualified and highly skilled in managing difficult discussions and high emotions within family meetings, helping families recognise for themselves what issues need to be resolved.
Mediators do:
- Help families to gain new skills in communication and managing conflict
- Help families to find the right solutions for them
-
Help families to make long term changes for the future
Mediators do not: -
Give advice or tell anyone what to do
- Take sides or represent one person
- Make judgments about families
- Go to family homes

How long does family mediation take?
- Mediation is a short-term service, offering up to 6 sessions, meeting at a local venue or via an online platform.
- The majority of sessions take place during office hours, although we try to be as flexible as possible.
Is mediation impartial?
- Yes, mediators do not take sides or represent one person. They also don't make judgements about families or tell anyone what to do
What kind of challenges can mediation help solve?
- Breakdown in communication between parents/carers and young person
- Conflict between family members about boundaries
- Arguments leading to young people being ‘kicked out’ of home
- Heightened emotions leading to conflict
- Arguments between young people and step-parents
- Even if your challenge isn’t listed above, we encourage you to enquire to see if we help you.
Where is hyh's mediation service based?
- Our mediation service is done at a neutral place, such as meeting at a local venue in Hertfordshire or via video call.
Am I eligible for free family mediation?
- We offer mediation for 10-24 year olds and their parents/carers/guardians in Hertfordshire

Examples of how mediation can help
[
Watch the video to see how Mediation helped Sarah and her mum](https://www.youtube.com/watch?v=ZdcmBATgR7Q&autoplay=1)
[
Watch the video to see how Mediation helped Anya and her mum](https://www.youtube.com/watch?v=csrK9L_mY7c&autoplay=1)
This email address is being protected from spambots. You need JavaScript enabled to view it.
Enquiry Form
Please note, this is not a referral form, this needs to be completed separately.


